Common Questions
See Contact Us for most requested
phone numbers.
Is my house connected to the sewer system? Where is my clean-out located?
Are there substances I should not put in my drains or down the toilet? How should I dispose of hazardous waste?
Does the county do anything about cockroaches in the sewers? How do I report a problem?
Where can I get information about
my sewer bill?
Is there a low-income subsidy program for sewer bills?
What treatment plants can I go to for bird-watching?
Where
do I find information about landfill hours and locations?
How do I report illegal dumping?
Is my house connected to the sewer system? Where is my clean-out located?
Sewer connections can now be searched online using our database at Online Design Services/ Connection Records. If you can't locate your record, you can make a request for information using the Request for Verification
of Sewer Connection form found in our Forms section;
this can be faxed or delivered to the PCRWRD Maps and Records office. Staff will then access
the database and research whether a house is connected.
Records of clean-out locations are also available by fax or phone. (Information about clean-out locations is currently under construction in the online database.) Most questions can be answered by phone.
PCRWRD Maps and Records can be reached at:
201 N. Stone Avenue, 5th floor
Tucson, Arizona 85701-1207
Phone: (520) 740-6602
Fax: (520) 798-3229
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Are there substances I should not put in my drains or down the toilet? How should I dispose of hazardous waste?
Don't put grease, oils, fat, automotive fluids, pesticides, solvents, and other similar substances down the drain. Select less toxic alternatives whenever possible and dispose of any household hazardous materials through the County/City Household Hazardous Waste Collection Program. For more information see Save Our Sewers.
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Does the county do anything about cockroaches in the sewers? How do I report a problem?
The PCRWRD Operations Division runs the Vector
Control Program to minimize cockroaches in our sewers. When a problem
is detected, manholes can be sprayed with a chemical that inhibits
the cockroach population. If you want to report a problem in your
area, call (520) 319-4601.
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How do I report illegal dumping?
Both Pima County and the City of Tucson have programs to address illegal dumping. The county program can be reached at (520) 622-5800. The city program can be reached at (520) 791-3171.
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