Quick Links for Businesses
Can't Find What You Want? Call us at 740-6500
How do I...
...Find contact numbers
...Report problems
- Sewer overflows Call the 24-hour response line at (520) 443-6500.
- Vandalism of sewers Call the 24-hour response line at (520) 443-6500.
- Odors from the sewer system Call the RWRD Conveyance Division at (520) 443-6500 or click on link above to use our online form.
- Cockroaches in the sewer The RWRD Conveyance Division runs the Vector Control Program to minimize cockroaches in our sewers. Manholes are sprayed every 2 years per product specifications. If you want to report a problem in your area, call (520)443-6501 for an automated report line.
- Illegal dumping In the City of Tucson, call (520) 791-3171 to report weeds and illegal dumping. In Pima County, call (520) 622-5800.
- Hazardous waste Contact the Pima County Department of Environmental Quality at 740-3340 or click on link above for more information.
- How can I get information about my sewer bill?Call Customer Service at 740-6609, or look through our online Frequently Asked Billing Questions. Questions can also be submitted by email. Click the link above for more information.
- Can I reduce my sewer bill for water used in irrigation systems or cooling towers and not discharged into the sewer system?Irrigation meters are addressed in the sewer ordinance under Protest and Review, and cooling towers follow the same rules. As long as the water is metered by the water company with a separate meter designated for these uses, we do not charge sewer fees. Contact customer service at 520-740-6609 for information.
- What businesses are required to have permits for industrial discharge into the sewers?Industries that discharge hazardous wastes into the sewers, including car washes, auto repair shops, military facilities and hospitals, must have industrial discharge permits. Pima County Development Services and RWRD's Industrial Wastewater Control section can help you determine what can be disposed of down the drain, and what requires a permit. For more information, click link above.
- How do I participate in the Industrial Wastewater Control Discharge Program?The first step is to fill out an application for an Industrial Wastewater Discharge Permit. Online information can be found by clicking the link above.
- Apart from industrial discharges, what should I or my customers not put down my drains or toilet? How do I dispose of hazardous waste that I cannot put into the sewer?Don't put grease, oils, fat, automotive fluids, pesticides, solvents, and other similar substances down the drain. Disposable wipes can clog sewers and should not be flushed. Select less toxic alternatives whenever possible. Businesses can contact the Small Business Assistance Program at (520) 740-3340. For more information, click link above.
...Find information about septage hauling
- Public Sewer Construction PermitsThe RWRD Public Sewer Construction Permits Section (520-740-6369) has been established as the central point for all construction permits for public sewer line installations. Click on link for more info.
- Capacity Determination Request Capacity Determination letters are used in the development process to obtain approval of sewer capacity for new rezonings, development plans, tentative plats, etc. (PDF)
- Industrial Wastewater Discharge Permit Application Industries that discharge hazardous wastes into the sewers, including car washes, auto repair shops, military facilities and hospitals, must have industrial discharge permits. Pima County Development Services and RWRD's Industrial Wastewater Control section can help you determine what can be disposed of down the drain, and what requires a permit. Click on link for more info.
- Septage Discharge Permit Application Any person who will discharge septage to the Septage Receiving Station of Pima County must obtain a Septage Discharge Permit. Click on link for more info.
- Development Services
- Pima County Land Planning and Regulation
- SWPPP - Stormwater Pollution Prevention Permits
- PDEQ Air Quality Permits
- Construction Permits for Municipalities
- How to do business with Pima County
- Pima County Procurement Department
- Vendor Registration
- Anticipated Projects
- Materials and Services Solicitations, including Requests for Qualifications Invitation for Bid (IFB), Request for Proposal (RFP) and Request for Qualifications (RFQ) documents
- Design and Construction Solicitations, including Solicitations for Qualifications Invitation for Bid (IFB) and Solicitations for Qualifications (SFQ) documents
- Award Recommendations
- e-Contracts
- Minority and Women-Owned Business Enterprises
...Find other online services
