Care24 / Nurseline Services

For UnitedHealthcare Members (Employees and Family Members)

When you have health questions, you want information that’s convenient and easy to understand. Care24 services provide you trusted health and well-being information 24 hours every day of the year, at no cost to you.

Calling Care24 at 1-888-887-4114 is an excellent first step to take when deciding how to treat an illness or health concern. Instant access to a registered nurse can help you decide if you or a family member needs self-care, physician care, urgent care or emergency care. Save yourself time, worry and money by getting expert advice on seeking the most appropriate care.

View Care24 flyer

How to Choose the Right Health Setting Information

Additional Urgent Care Information

UnitedHealthcare Care24 Overview

Life is full of ups and downs. You may have health concerns, personal or family issues, or work-related challenges. But there's a resource that can help you sort through these matters—Care24. With Care24, you have these services and features:

• Access to licensed registered nurses and master's-level counselors through one toll-free phone number, 24 hours a day, 365 days a year.

• Personal legal and financial telephonic consultation services. (For each personal financial concern, one consultation per person, per quarter with an affiliate attorney; Unlimited telephonic financial consultations.)

• Self-care recommendations based on more than 700 physician-approved guidelines.

• Information on a wide range of health and medical concerns, emotional well-being, nutrition and much more.

• Decision support for minor emergencies, including immediate guidance and education to an appropriate level of care.

• Information on diagnostic procedures and treatment options

• Prescription and over-the-counter medication information, including possible side effects and interactions

Call Care24 any time, 24 hours every day at 1-888-887-4114.

Additional Urgent Care Information

Looking for more information on when to choose an Urgent Care center? Please see some of the resources provided below.

NextCare Urgent Care accepts UnitedHealthcare and most major insurance. At NextCare you can choose to wait wherever you are most comfortable and least inconvenienced by using WAHOO! (Wait At Home or Office). Whether you are at home, work, or wherever, simply “check in” with NextCare on line via www.nextcare.com/wahoo or call 1-888-381-4850 and tell the NextCare representative that you want to take advantage of WAHOO!

NextCare Urgent Care Brochure including information about NextCare, types of services available and when to use NextCare Urgent Care.

NextCare Urgent Care Arizona Locations

Clinics hours vary for each location:
Main number To Call: 1-888-381-4854

6238 East Pima St. | (M-F 8-8, Sat-Sun 8-8)

9525 E. Old Spanish Trail (In Target Shopping Ctr.) | M-F 8-8, Sat-Sun 8-4

4280 North Oracle Rd (Home Depot Shopping Ctr.) | M-F 8-8, Sat 8-2, Sun 8-4

5369 S. Calle Santa Cruz, Ste. 145 (Irvington Rd) | 8-12 Midnight, 7 DAYS A WEEK!

501 North Park Ave, Ste. 100 (In Jett’s Plaza) | M-F  8-6:30; Sat, 8-2; Sun- Closed

NextCare Urgent Care website. This website includes many great health resources!

 

Northwest Medical Center provides a full range of healthcare and hospital services including Urgent Cares.

Northwest's Resources on when to use Urgent Care vs. Emergency Care.

 

Northwest Medical Center Urgent Care Centers (Including a location in Green Valley)

Urgent Care Information Line: 469-8295

 

For a list of additional Urgent Care centers that accept UnitedHealthcare insurance, please visit myuhc.comor call Care24.