Employment Service (Step One) • Unemployment Insurance (Step Two) •

Weekly Claim Filing • Contact Information

Employment Service (Step One):

Unemployment insurance clients are required to register with the local State Job Service office, and will receive job search assistance. This registration must be done one or two days before or after an unemployment insurance claim is filed and can be done in-person or through the Internet.

There are three Employment Service Offices in Tucson, which offer a variety of services: career counseling, job seeking techniques (individual and group basis), job information center, telephone referral system, veteran services, and special recruitment information. Clients may register Monday through Friday form 8:00 am to 5:00 pm.

The Employment Service Office locations, telephone numbers, and Internet site are listed below:

Employment Service Office (North)
316 W. Ft. Lowell Road
Tucson, AZ
520.293.1919

Employment Service Office (East)
5441 E. 22nd Street
Tucson, AZ 85711
520.584.8226

Employment Service Office (South)
195 W. Irvington
Tucson, AZ 85714
520.741.7188

Internet Site:  www.arizonavirtualonestop.com

 

Unemployment Insurance (Step Two):

All Unemployment Insurance (UI) offices in Arizona consolidated their operations into call centers, which are referred to as the Arizona Reemployment Rapid Access or ARRA. All UI activities can be done by phone or on the Internet: claim applications, weekly claim certifications, and information and assistance. The claim is effective the Sunday of the week in which an individual files.  Please have the following information available:

• Social Security number

• Complete name, address and dates of employment for all employers during the last 18 months

• Alien registration number if not a U.S. citizen

• Copy of DD-214 if there has been military services in the past 18 months

• Copy of SF-50 of SF-8 if there has been employment as a Federal Civilian Employee in the last 18 months

• You will be asked to create a four digit Personal Identification Number (PIN), DO NOT USE 0000.

Contact Information

The phone number to call for both English and Spanish is:520.791.2722, option 1

This service is available from 7:00 am to 4:30 pm, Monday – Friday, refer to the schedule below. CLAIMS ARE NOW FILED ACCORDING TO THE LAST DIGIT OF YOUR SOCIAL SECURITY NUMBER!

Holidays on Mondays will affect this schedule
Last Social Security Digit	File Date
0, 1, 2, 3	File on Monday
4, 5, 6, 7	File on Tuesday
All social security numbers	File on Wednesday, Thursday or Friday

The 520.791.2722 phone number will be your most important tool while filing for Unemployment Insurance benefits. A directory of services is available to address a variety of questions and concerns such as:

• Option 1 – To file a claim for UI benefits

• Option 2 – For employers

• Option 3 – To find out if a check has been issued, and to file weekly continued claims/connection to TIPS

• Option 4 – For specific questions on your current claim or to change your address

• Option 5 – For general questions regarding the UI
(Use Option 4 if you already have an open claim or Option 1 to open a claim)

Internet Address

The Internet site is:www.azui.com

 

This site is accessible from Sunday at 12:01 am to Friday at 5:00 pm.

Weekly Claim Filing:

By Telephone, using the Telephone Information and Payment System (TIPS)

To receive UI benefits, weekly claims are filed by calling the TIPS number:

520.884.8477, option 1

To receive benefit payment information, call:

520.884.8477, option 2

Deaf/hearing impaired callers, call: 

toll-free TDD number 1-877-877-6226

The last digit of your Social Security Number will determine when you should call in your weekly UI claim for benefits.  When using the telephone to file your weekly claims, please follow the schedule shown below:

Weekly UI Claims - Telephone Filing Schedule
Sunday	Open to ALL SSN's
Monday	Open to ALL SSN's
Tuesday	Last Digit of SSN: 1, 2, or 3
Wednesday	Last Digit of SSN: 4, 5, or 6
Thursday	Last Digit of SSN: 7, 8, 9 or 0
Friday	Open to ALL SSN's

Holidays on Mondays will affect this schedule

By Internet

The Internet site is:www.azui.com

This site is accessible from Sunday at 12:01 am to Friday at 5:00 pm.

 

Contact Information:

Miscellaneous phone numbers and e-mail addresses:

• ARRA, to file an initial claim application and obtain assistance (outside Pima and Maricopa Counties): 1.877.600.2722

• ARRA, to file an initial claim application and obtain assistance (Phoenix area): 602.364.2722

• Deaf/Hearing Impaired can call toll-free—TTD: 1.877.877.6226

• Arizona Department of Economic Security—www.de.state.az.us

• Job Line for Veterans: 520.584.0963

• Job Line for Non-Veterans: 520.584.0967

• Child Support (atlas # required): 520.622.7000

• DES Administrative Offices: 520.628.6810 x 210

• VOS Help Desk: 602.542.2460 or email wiahelpdesk@azdes.gov

Information provided by the
Department of Economic Security: Employment Security Administration
Revised 09/15/09